When you send the message below, make sure to remember to include a subject line. We have included our recommendations below. Please note that you should use a format similar to what you already use to stay in contact with your clients if you are in touch with them on a regular basis in your ezine or other marketing materials. We recommend experimenting with personalizing the subject line if you have the technology available to handle this. RECOMMENDED SUBJECT LINES: [First name], why you're losing some of your best customers Why you're losing some of your best customers Note from [Your Company Name/Your Name/Your CEO's Name]: Answers to your questions about Klick2Kall Your questions answered Dear [FIRST NAME], After the last e-mail I sent to you to introduce the benefits of the Klick2Kall Talk Button for your online real estate listings, I received a number of questions about Klick2Kall and why it can help you increase the number of sales you make from your website. Here are your most frequently asked questions and answers: Q. How does Klick2Kall work? A. When prospective customers come to your website, they will see a Klick2Kall Talk Button on the webpages of your choice. By clicking on that button, they can simply and easily make a Callback Request from you or your representative by inputting their contact info and pressing CONNECT NOW. That's when Klick2Kall contacts you via your regular telephone or cell phone (as well as via e-mail or text message if you wish), lets you know that an interested customer has requested a callback, gives you information about where on your website the request has come from and prompts you to decide whether you would like to take the call or send the caller to voicemail or an alternate associate. If you wish to connect right away, you remain on hold briefly while the Klick2Kall service calls your prospective customer. As soon as your customer answers the phone, you're connected and free to discuss your customer's questions, as well as any sales message you choose to deliver about your properties. All this happens within 30 seconds of your customer's request thanks to Klick2Kall! Q. I already offer my phone number and a contact/lead qualifying form on my website. Why is Klick2Kall more effective than these lead generation tools? A. Plenty of studies have shown that every additional step you require a web visitor to take on your website results in fewer sales. Your prospects simply will not take the time in most cases to fill out forms and submit requests for information. Why? Because they want answers NOW and will move on to your competitor's website if they can't get the info they want from you. Klick2Kall takes away that barrier -- giving your web visitors an instant sense that they will get an answer from you quickly, and all they have to do is fill in their phone number and name/e-mail address if they wish and submit it to receive a callback within seconds. Q. How will I improve my marketing ROI (return on investment) by using Klick2Kall? A. There are two ways to make efficient use of your Klick2Kall Talk Button: 1. Increase the volume of traffic to your web pages featuring the Klick2Kall service. The more spots that you place your Klick2Kall Talk Button on your website, the easier and more efficient it is for your visitors to click to contact you. 2. Answer your phone (or make sure that the listing agent answers the phone). Sounds simple, and it works. When your Klick2Kall Talk Button is activated by a customer, you will instantly receive a call from a special Klick2Kall phone number to let you know that a potential customer is interested in speaking with you. And when you take the call, you'll get to listen to your customer rave about how fantastic it is to have instant contact with you. If you miss the call or need to send your caller to voicemail or an alternate associate, don't worry. Your prospect's contact information is safely stored in our online system for your later use. It's easy to access and manage this data whenever it's convenient for your schedule. Q. How does the Klick2Kall Talk Button get installed on my website and online ads? A. In essence, the Klick2Kall Talk Button is a small piece of HTML code that is automatically generated for your website that simply has to be copied into the pages of your website that you choose. Once the Klick2Kall Talk Button is installed, it automatically "talks" to an online database, so as soon as your webpage is online, your Klick2Kall service is ready to go. The whole process is quick and painless -- and you'll have a truly interactive web presence in no time flat! I'll be answering your next round of questions in an e-mail in a few days. In the meantime, if you have any questions or want to get started, simply head to: [REPLACE WITH YOUR AFFILIATE LINK -- SEE "Real Estate Links" ONLINE TO GET THE RIGHT LINK] Best regards, [FIRST & LAST NAME] P.S. Although big businesses like Amazon.com have been using click-to-call technology for some time, very few of your smaller competitors are using Klick2Kall in your area right now. But it's only a matter of time. Be the first to offer your prospects the simple Klick2Kall connection and you'll start seeing results right away! [YOUR E-MAIL SIGNATURE, IF ANY, which should include: Your Name Company Name Phone Number E-mail Address AT A MINIMUM]